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The Laughing Gift
Participating Frequently
August 19, 2023

This site cannot be reached - Adobe Express Error

  • August 19, 2023
  • 19 replies
  • 2683 views

I'm trying to access Adobe Express (V 2.1.1.0) on my computer (Windows 11) and I keep getting an error saying "This site can't be reached". I've tried accessing it through Microsoft Edge but I keep getting the same error. Anyone else having this problem? How do I fix it?

19 replies

Participant
August 19, 2023

I'm also a Canadian resident. I can't easily alter the dns since this is effecting my workplace and we wouldn't have the authorization to modify network settings.

The Laughing Gift
Participating Frequently
August 19, 2023

I tried but I got messsage saying that the DNS is incorrectly formatted.

Corina Murgila
Adobe Employee
Adobe Employee
August 19, 2023
The Laughing Gift
Participating Frequently
August 19, 2023

I cleared my chache and it didn't fix it.

Adobe Employee
August 19, 2023
The Laughing Gift
Participating Frequently
August 19, 2023

I'm in Canada

Participating Frequently
August 19, 2023

I am in Canada

Participating Frequently
August 19, 2023

I am having the same issue on.  I get an error when I connect to Adobe Express saying that the site new.express.adobe.com cannot be reached.  I can get into Photoshop Web and all my CC apps no problem.  I cannot access anything with regards to adobe express.

I am on a Mac.  I have tried 3 different browsers, restarting, etc.  I cannot access Express

Corina Murgila
Adobe Employee
Adobe Employee
August 19, 2023

Hi @The Laughing Gift ,

 

So sorry to hear about your issue. Can you please tell me where are you located?

Could you try clearing your browser cache/restarting the browser/machine?

Please let me know how it goes.

 

Thank you,

Corina