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Participant
August 30, 2023
Open for Voting

This site is terrible

This is terrible. The thing is so slow and its affecting my computer. Also it's not letting me download anything.
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1 reply

Anubhav M
Community Manager
Community Manager
September 1, 2023

Hello @default31964554w7it5g,

 

We understand how frustrating it can be to encounter performance issues while working in Adobe Express. Would you mind trying the following suggestions and let us know if they help:

 

For Windows:

 

If the problem persists, kindly share more information, like the System Information Report (https://nvidia.custhelp.com/app/answers/detail/a_id/2507/~/how-to-generate-a-microsoft-system-information-report) and a screen recording of the problem (https://www.microsoft.com/en-us/windows/learning-center/how-to-record-screen-windows-11), so we can better assist you.

 

For macOS:

 

If the problem persists, kindly share more information, like the macOS System Report (https://support.apple.com/guide/mac-help/get-system-information-about-your-mac-syspr35536/mac) and a screen recording of the problem (https://support.apple.com/en-us/HT208721), so we can better assist you.

 

We appreciate your time and patience in helping us resolve this problem. Looking forward to hearing from you.

 

Thanks,

Anubhav

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