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Participant
Oct 4, 2023 10:57 PM UTC
Open for Voting

tiktok templates

very very slow and there isnt an option to delete the video that is in the template
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1 reply

Tarun Saini
Community Manager
Community Manager
Oct 10, 2023 6:54 PM UTC

Hi there,

 

We're sorry to hear about this. Is it possible for you to share the screen recording of the issue? Since when have you been seeing this issue? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference?

 

Try clearing the browser's cache and cookies. Please check this link for more info on how to clear cache and cookies: https://adobe.ly/3RVRAeC

 

Let us know if that helps.

 

Regards,

Tarun

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