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themewesetech
themewesetech
Inspiring
August 18, 2025
Open for Voting

TikTok Video has a Bug! Auto closing

If you choose the TikTok Video Template and attempt to close the sidebar that auto opens, the whole site crashes. video attached.

 

I am on the web app through Google Chrome, using a Windows 11 computer.

 

2 replies

themewesetech
themewesetechAuthor
Inspiring
August 24, 2025

Yes, I did all of that, including turning it off and on again. But it has been flixed. So I am not sure how to close this out but it's not doing it anymore.

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    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    August 18, 2025

    Hi @themewesetech,

     

    Welcome to the community! We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

     

    Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

     

    Let us know if that helps.

     

    Regards,

    Tarun

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