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Zadok343455420mzt
Participant
December 19, 2023

Tools not loading

  • December 19, 2023
  • 1 reply
  • 175 views
Adobe Express has been unusable since 2 days ago. The creator tools and UI are not loading. I have tried using Brave, Safari, Arc, and Orion browsers, and turned on and off my VPN and DNS apps to no effect. Please resolve it quickly because I am considering whether to sub to the new Express or Canva.

1 reply

Lyn_D
Lyn_D
Inspiring
March 1, 2024

Hi @Zadok343455420mzt,

 

Thank you for your patience and for sharing the screenshot.

I just came across your post and wanted to know if you still need help, as it has been a while since this was last reported, and I sadly haven't been able to replicate this issue.

It may help to clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn

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