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Wreckingballblu
Participant
July 18, 2024

Top right options in wrong place.

  • July 18, 2024
  • 18 replies
  • 2389 views
The top right options, download, share, etc have moved to inside the toolbar. Clicking any of the top display options, resize, layers, etc brings up changing the file name and clicking the top black border redirects to the homepage no matter where I click on it.

    18 replies

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    J
    Jeff318298105xqb
    Participant
    August 7, 2024
    The share and download buttons are preventing me from accessing the text button
    D
    default6moj5d0d6kf7
    Participant
    August 7, 2024
    Unable to edit or work on projects due to buttons overlaying on the left (that were on the top header before), such as "Try Premium" "Share" etc. See screenshot. Have tried in both Chrome and Firefox browsers and same problem
    D
    Dave39054247yx43
    Participant
    August 7, 2024

    Same here, trying to work in express. Just worked on the project a few days ago and now I can't do anything due to this same issue!

    D
    default389889157fmu2d
    Participant
    August 6, 2024
    The left hand menu pops out every time I want to edit text or move things and it blocks my ability to see what i'm moving. It's very aggravating. Can you change it so that it bumps out only when we click on it? Otherwise it disrupts the ability to edit the slide. Super annoying.
    D
    default390267304vne94
    Participant
    August 6, 2024
    When I go into a file to edit it, the button to download it and share it are all messed up and pulled to the left of the interface. I'm not able to click any of them or other buttons that are behind in that same area.
    W
    WreckingballbluAuthor
    Participant
    August 5, 2024
    The buttons from the top right have been merged into the toolbar and have stopped me from using Adobe Express since the 31st. I have submitted 2 reports already and have gotten no response. I am not the only one who has encountered this as I've seen another from a user on Mac whereas I'm on a Chromebook. This issue is not a hardware one as I've reset all related caches and cleared all cookies. I would at the very least like a response from someone at Adobe as to what is possibly causing this.
    W
    WreckingballbluAuthor
    Participant
    August 2, 2024
    The buttons from the top right have been placed into the toolbar every single time I open a project. I have cleared all caches and cookies relating to Adobe Express, restarting device, everything. I already submitted a bug report when this started on the 31st and have gotten no reply, this is a serious problem and I would be very glad to at least hear that support is looking into it.
    D
    default38938877slf82v
    Participant
    August 1, 2024
    all of the buttons are jumbled around and when i click the "layers" button it changes the name of the project.
      D
      default38665773btbucu
      Participant
      July 18, 2024
      Not sure what changed but for the past couple of weeks I am unable to see drop down menus/tool bars for adding a page in a project and to add a transition in a video. You will see I had to make my screen huge and it appears in the upper left corner - barely.
      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      August 7, 2024

      Hi 

      @default38665773btbucu

      ,

       

      Thanks for your patience. Are you still experiencing this issue? If so, try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference. You may also try clearing the browser's cache and cookies to see if that helps.

       

      Let us know how it goes.

       

      Regards,

      Tarun

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