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Participant
September 6, 2023
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Tregt

Hei! Adobe express har begynt å lagge ekstremt mye etter at dere gikk over til den nye versjonen. Treg med å laste inn ting, noen ganger hopper elementer helt ut og tar lang tid å laste tilbake. Håper dere kan gjøre noe med det.
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1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
September 7, 2023

Hi there,

 

We're sorry to hear about this. Please tell us when exactly the app gets slow. Is it slow all the time or while using any feature? Can you share the screen recording of the issue to help you better? Which browser are you using?

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Such problems can also be fixed by clearing the browser's cache and cookies.

 

Please check this link for more information on how to clear cache and cookies from the browser: https://support.google.com/accounts/answer/32050

 

Let us know if that helps.

 

Regards,

Tarun

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