Skip to main content
D
Dydee5E82
Participant
March 24, 2025

Trouble accessing image uploads

  • March 24, 2025
  • 2 replies
  • 246 views

Hi,

AE is not loading my images and stays in perpetual "loading" function (see screenshot). I've rebooted the online app (Google Chrome is up to date V134.0.6998.166). I'm not able to upload images either.

Are there issues with the app right now or is it just me?

Thanks

    2 replies

    M
    master_Cadence2375
    Participant
    May 28, 2025

    This just happeend to me on both Chrome and Edge. I cleared cookies and Cache on both. Still happening

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    May 28, 2025

    Hi 

    @master_Cadence2375

    ,

    Thanks for reaching out! We're sorry to hear about this. Could you please let us know when you've seen this issue? Please make sure that the network endpoints listed on https://adobe.ly/3HdlbNs are allowed.

     

    Let us know if that helps.

     

    Regards,

    Tarun

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    March 24, 2025

    Hey @Dydee5E82, Welcome to the Adobe Express Community!

    I tried replicating the same on the Google Chrome browser, and it worked fine. Can you retry after clearing the cache/cookies of the browser? You may also want to try other recommended browsers to see if that makes any difference. Also, ensure that you have stable internet connectivity.

     

    Please share your observations!

    Best,

    Amitej

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices