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sarahm38958123
Participant
May 1, 2025

Twice now I have edited my resume and it's just gone?

  • May 1, 2025
  • 1 reply
  • 141 views
Twice now I have edited my resume (originally pulled through from Acrobat) and it's just disappeared from my account? It's getting really frustrating, because obviously I'm editing it so I can apply for jobs - but once I have edited it seems to simply vanish and I cannot find it again...

1 reply

chaimaa.7
Community Manager
Community Manager
May 2, 2025

Hello @sarahm38958123.

We are really sorry to hear about your experience.  I recommend first checking both your "Your Stuff" section in Adobe Express and the "Recently Deleted" folder in case the file was accidentally removed. For added security, try duplicating your project before making major changes.

To help troubleshoot further, try clearing your browser cache (or app cache if on mobile) and restarting the device. If the issue persists, let us know your device, browser or app version,  screenshot if possible, showing what you see in your "Your Stuff" section or any error message, and any steps that consistently lead to the file disappearing. We're here to help!

 

Best,

Chaimaa