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Participant
December 23, 2023

Typefaces not loading

  • December 23, 2023
  • 1 reply
  • 116 views

Fonts not loading when opening up project.

 

 

Subject edited for clarity. Was "help".

 

 

 

1 reply

Neelamk
Legend
March 21, 2024

Hi @Logan263232519otb,

 

Apologies for the late response and also for the frustration & difficulties you faced with the new Adobe Express. Do you still see the issue of the file not opening? Are you getting any error messages? Which browser are you using?

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

Also, try restarting your computer.

 

Please let us know if this helps. Also, helps us with a screen recording of the workflow to investigate further.

 

Thank you,

Neelam