Unable to create any design/file

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Every time I open or create a new document I keep getting an error saying 'Something went wrong' and 'Unable to open document'. Why does this keep happening?

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Abhi.G @ ADBE

Adobe Employee

Hi @beingharis

I looked at the error logs associated with your adobe id. Unfortunately, it's a very generic error issued by the browser you appear to be using (Chrome 121.0) that doesn't clear up why it might be happening.

Could you try another browser or Chrome in incognito mode, and let me know if they work any better?

Thanks

Abhi G

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Abhi.G @ ADBE

Adobe Employee

Hi @beingharis

Sorry to hear you are running into this issue. Could you confirm that your are seeing something like this report? https://community.adobe.com/t5/adobe-express-bugs/error-quot-something-went-wrong-unable-to-open-document-quot-when-i-try-to-open-a-document/idi-p/14413675

If so, please send me a direct message with your Adobe id (email that you log in with)

Thanks

Abhi G