Participant

Unable to download

Forum|Forum|2 years ago
March 5, 2024
1 reply
138 views

Im trying to download my 10 hour video project and this keeps popping up, there's at least 10 scenes and I have premium benefits so I have space, Can you tell me what the problem is?

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Lyn_D

Inspiring

@Onyinyechi35884508s1mp Thank you for your patience.

I'm sorry you're having trouble.

I just spotted your post and wanted to know if you still require help, as it's been a while since you raised this.

It may help clear your browser cache and cookies, ensuring you have installed the latest version using a different browser or incognito mode.

Please retest and let me know how things are going.

Please let us know if you still require assistance. If so, please share a link to your project with me via DM. Rest assured, we'll be happy to troubleshoot further, and looking forward to hearing from you.

^Lyn

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