unable to download

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unable to download my video

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David__B

Legend

Hi Chelsea / @default35910909l7tf1n

Thank you for the reply. Would it be possible to post directly rather than through email to the community? Screenshots don't come through when replying by email for some reason. Do you happen to know what percentage it gets to before it fails?

Thanks,
Dave

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A

Abhi.G @ ADBE

Adobe Employee

Hi @default35910909l7tf1n

Could you provide more details (a screenshot of the error, if you see one). Please include the URL from your browser's address bar as well.

Thanks

Abhi G

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default35910909l7tf1nAuthor

Participant

I click download, it pops up a screen with the percentage and then goes to
"Download Failed" seen in the screenshot below.

URL:
https://new.express.adobe.com/id/urn:aaid:sc:VA6C2:27cd5674-2031-4aea-92a3-8149844d40d5?category=search

[image: image.png]

<>

Chelsea Leon

Manager-Integrated Marketing
Public Sector
Verizon Business Group

[removed by moderator for privacy]

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