Participant

UNABLE TO DOWNLOAD

Forum|Forum|2 years ago
November 5, 2023
1 reply
107 views

HELLO I CAN'T DOWNLOAD MY WORK, AS THERE'S A PROBLEM WITH MY LICENSING. NEVER HAD THIS PROBLEM BEFORE. I BELIEVE IT COMES IN MY SUBSCIRPTION PLAN. THE STOCK PHOTO IM USING IS FREE AS WELL AND DID REQUEST LICENSE STILL CANT DOWNLOAD

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@mj

Community Expert

Hi @maximav15984701 ,

A working suggestion is to shut off popup blockers.

There are additional suggestions on this thread.

https://community.adobe.com/t5/adobe-express-discussions/can-t-download-image-due-to-license-issues-but-i-have-a-paid-subscription/m-p/13843595

Let us know if any of the suggestions work so we can share it with other users.

hth

mj

iMSD

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