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andrej_0420
Participant
June 3, 2025

Unable to download any type of files

  • June 3, 2025
  • 1 reply
  • 203 views

For multiple days in a row I am unable to download the file in any type JPEG or PDF nothing works. I am using microsoft edge as it is set up on my work pc as primary browser, I updated the browser as well as windows, cleared the browser of cookies still the same issue. 

    1 reply

    M
    Community Manager
    mahmoud_5524Community Manager
    Community Manager
    June 3, 2025

    Hi @andrej_0420,

     

    Thank you for sharing the details and screenshot.

    We are aware of ongoing issues affecting downloads in Adobe Express and our engineering team is working to resolve this as soon as possible. Meanwhile, you can try using a different browser or device to see if that helps.

    We appreciate your patience and will keep you updated!

     


    ^MM

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