unable to download file

@default36351038amzbn3, Thank you for your patience, and I'm sorry you're having trouble.

I just came across your post and wanted to know if you still need help, as it has been a while since this was last reported, and sadly, I haven't been able to replicate it.

It may help you log out of all devices and clear your browser cache and cookies, ensuring you have installed the latest version using a different browser or incognito mode.

Additionally, you can check if plug-ins are disabled and add Adobe Express to your browser's safe list.

Please retest this and let us know if you still require assistance. If so, please remember to share a link to the project via DM. Rest assured, we'll be happy to troubleshoot further and look forward to hearing from you.

^Lyn