Unable to download media

Hi @Javier22737235mo14,

Thank you for your patience and for sharing the screenshot.

I just stumbled across your post and figured it's been a while since this came up. I haven't been able to recreate the issue, but I wanted to check in case you're still stuck.

Sometimes, clearing your browser's cache and cookies or trying a different browser/incognito mode can do the trick!

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn