Skip to main content
This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Winnie_M
Inspiring
Sep 22, 2023 12:41 PM UTC

Hi @default324615810rjb3u,

 

Thank you for reaching us. We're sorry to hear about this.

 

Are you getting any error messages while downloading? Have you tried using another browser to check if that helps? You may also try to clear the cache and cookies from your browser. If the issues persist, please send a screenshot or a screen record so we can see what you're experiencing.

Let us know how it goes.

 

Thanks,

Winnie

Translate