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Alba Whisky
Participant
October 19, 2023

Unable to download or save file

  • October 19, 2023
  • 1 reply
  • 88 views
Project is stuck on "we are working on your file, you'll be able to donlaod it soon" indefinitely

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
November 30, 2023

Hi there,

 

We're sorry to hear about this. Could you please let us know since when you have been seeing this issue? Is it only happening with one project or with all the projects? 

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know how it goes.

 

Regards,

Tarun  

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