Unable to Download Video

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Video will not download. Other videos will download fine. I've tried reducing the amount of effects I'm using and removing the music/audio, but it still will not download.

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Neelamk

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Hi @michaelag59402255,

We are sorry for your difficulties. Please try using a different browser and let us know if this helps. Try clearing the cache and cookies of the browser. Also, try using a different browser that accepts cookies and does not have any script blockers. Please share the file format you are unable to download.

We are here to help you.

Thank you,

Neelam

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