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Participant
Sep 22, 2023 10:37 PM UTC
Released

Unable to License Images on Adobe Express

I have checked my subscription, reinstalled the app. The issue seems to remain and I cannot access to Stock Images. Would anyone be able to help

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4 replies

Amitej S
Community Manager
Community Manager
Oct 13, 2023 3:52 PM UTC

Hi @Jay32474177xnnc,

There was an outage in the stock services that resulted in such an issue, which was resolved. You can check that info here: & feel free to reach out if you still face any issues.

 

Best,

Amitej

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Participant
Sep 24, 2023 11:40 AM UTC

Hi there, 

 

A few days ago I started to get an error message when trying to add an image from the Adobe express database. I own a license, but this doesn't help. Please assist. 

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Imaginerie
Community Expert
Community Expert
Sep 24, 2023 2:14 PM UTC

There seem to be an issue at the moment as many people experience it, Please see this thread
https://community.adobe.com/t5/adobe-express-bugs/failed-to-license-one-or-more-images/idi-p/1259412212594122

If you need your question to be added there, let me know and I'll transfer your question to this thread...
If the developpers come to a fix (which will be hopefully very soon) they're more likely to update the main thread.

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