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Participant
September 22, 2023

Unable to License Images on Adobe Express

  • September 22, 2023
  • 4 replies
  • 289 views

I have checked my subscription, reinstalled the app. The issue seems to remain and I cannot access to Stock Images. Would anyone be able to help

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4 replies

Amitej S
Community Manager
Community Manager
October 13, 2023

Hi @Jay32474177xnnc,

There was an outage in the stock services that resulted in such an issue, which was resolved. You can check that info here: & feel free to reach out if you still face any issues.

 

Best,

Amitej

Participant
September 24, 2023

Hi there, 

 

A few days ago I started to get an error message when trying to add an image from the Adobe express database. I own a license, but this doesn't help. Please assist. 

Imaginerie
Community Expert
Community Expert
September 24, 2023

There seem to be an issue at the moment as many people experience it, Please see this thread
https://community.adobe.com/t5/adobe-express-bugs/failed-to-license-one-or-more-images/idi-p/1259412212594122

If you need your question to be added there, let me know and I'll transfer your question to this thread...
If the developpers come to a fix (which will be hopefully very soon) they're more likely to update the main thread.