Unable to make a pdf

Hi @dina_1756,

Sorry to hear you're having trouble downloading your work as a PDF. This issue can be frustrating, and we want to help you resolve it quickly.

Could you please let us know:

• Which device and browser or app version are you using?

• The size or type of the file you're trying to export?

• If you tried clearing your cache or using a different browser/device?

In the meantime, make sure your internet connection is stable and that no browser extensions or security settings are blocking downloads.

We're here to help you get this sorted!