Skip to main content
B
bleh_8274
Participant
June 25, 2025

Unable to open any of my drawings?

  • June 25, 2025
  • 1 reply
  • 89 views

HELP! I have just discovered digital art as an easy way to draw and made ONE drawing, i haven't been able to open said drawing since i made it and have wanted to made more. Everytime, however, i get an error message stating "Something's not right: This file can't be opened. Try opening Adobe Express drawing in default browser mode" (as the screenshot says). Which makes no sense because I am in the browser already. The error doesnt pop up with other templates and drawing, i think, is the only one i can actually draw in. I use windows and am wondering if i need to get the app in order for it to work. 

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
June 25, 2025

Hi 

@bleh_8274

,

Welcome to the community! We're sorry to hear about the difficulties. Could you please try opening the drawing on your mobile and let us know if that works? Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

If that doesn't help, can you please share the project URL with me via private message to check further?

 

Regards,

Tarun

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices