Skip to main content
Participant
September 24, 2024

Unable to open app - it says there is a 'bug'

  • September 24, 2024
  • 1 reply
  • 118 views

I can't open the app on my samsung s20 android phone. My setting says phone is clean, I tried closing phone down & restarting, clearing cache, installing update & nothing works... please help. 

Thanks 😊

1 reply

Tarun Saini
Community Manager
Community Manager
October 2, 2024

Hi 

@nic_6251

,

 

We're sorry for the delay. Are you still experiencing this issue? If so, can you share the screenshot of the error? Did you try reinstalling the app to check if that helps?

 

Regards,

Tarun