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Rebecca Fergie
Participant
January 29, 2024

Unable to open file

  • January 29, 2024
  • 1 reply
  • 88 views
When trying to open my file that I created a few months ago I get an error message and cannot open it to edit. This is a problem since it contains all my brand post templates.

1 reply

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
January 30, 2024

Hi @Rebecca Fergie 

 

It looks like you are trying to open the published link that was created from your Express file.

 

Based on data that a developer dug up, the Express file itself is https://new.express.adobe.com/id/urn:aaid:sc:EU:28c7843e-f0a1-4e25-aeec-517c69e75371 Are you able to open that?

 

Thanks

Abhi G

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