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dshorey
Participant
December 11, 2023

Unable to open files

  • December 11, 2023
  • 1 reply
  • 148 views
I am able to open the Adobe Express app and I am able to click on "your stuff" but I keep getting an error message that I need to reconnect and refresh my page to resume my work. I have already tried to open and close the app.

1 reply

Lyn_D
Lyn_D
Inspiring
March 4, 2024

Hi @dshorey,

 

Thank you for your patience, and for sharing the screenshot.

Due to different file types, files created on the desktop can not be accessed via the mobile app.

Although we don't have an exact time frame for when the Beta version will be available on the mobile app, rest assured our engineering team is actively working on bringing the Beta version to its mobile version soon, too.

Please let us know if you still need assistance or have any questions, as we're more than happy to help.

^Lyn 

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