Skip to main content
Participant
June 9, 2025

Unable to see other pages

  • June 9, 2025
  • 1 reply
  • 98 views

In a shared project, I can only see the first page of the project even though there are 50+ pages.... I was given the editor role as well. I already cleared my caches and cookies, and I updated my pc/my browser is up to date. I tried it on a different account and the same thing was occurring. It was the same on my laptop, phone, and pc. 

1 reply

Tarun Saini
Community Manager
Community Manager
June 11, 2025

Hi 

@kazu_3205

,

Welcome to the community! We're sorry to hear about this. 

Hi there,

Thanks for bringing this to our attention, and I’m sorry to hear you’re running into this issue. Since you mentioned you're only able to view the first page of a shared project despite having editor access, and you've already cleared cache, updated your devices, and tried on different accounts and platforms. Could you help us with the following details?

  1. Are you accessing the project through a direct share link or via the “Your Stuff” section?
  2. Do you know if the project uses any custom fonts, animation, or unusually large media files?
  3. If possible, could the project owner try re-sharing the project with you, or switch your role between viewer and editor temporarily to see if that refreshes access?
  4. Lastly, does the same issue occur if you try duplicating the project into your own workspace?

 

We're here to help, just need some info.

 

Regards,

Tarun