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BCupac
Inspiring
August 6, 2026

Unable to submit any Adobe Express template. Every submission fails with "Submit Failure: Rendition page count (1) does not match actual page count (0)".

  • August 6, 2026
  • 0 replies
  • 17 views

Hello Adobe Team,

I'm an Adobe Express Template Contributor.

For the past 2 days, I have been unable to submit any template.

Every submission fails with the following error:

Submit Failure: Rendition page count (1) does not match actual page count (0)

This happens on every template, including newly created one-page templates.

I have already tried:

  • logging out and back into Adobe Express
  • restarting my Mac
  • creating new templates
  • submitting different projects

Nothing solves the problem.

I have been contributing for about 6 months and have successfully submitted hundreds of templates before this issue. This is the first time I've encountered this error.

This is very urgent because my contributor contract has a submission deadline on August 14, and this bug has already blocked my work for two days.

Could someone please investigate whether this is a server-side issue or advise on a workaround?

Thank you.