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Participating Frequently
September 3, 2024

Unable to upload an image to Adobe Scheduler

  • September 3, 2024
  • 53 replies
  • 4951 views

I have been trying for several hours to upload an image for a post.  Thi sis something I do very regularly, using the same image file. When I click Upload, it returns..

"Sorry, something went wrong during the file upload. Please try again in few minutes."

 

Is there an ongoing problem?

 

Regards

Richard

 

53 replies

RC Ducantlin
Known Participant
November 4, 2024

Today, the issue returned! 

 

UPDATE - It seems to be processing correctly now.

thejanebradbury
Community Expert
Community Expert
November 4, 2024

There is a new post for the current scheduler outage 04 November 2024. Please report probelms there and follow for updates. Thanks! 

ssteachey
Participating Frequently
November 3, 2024

This issue is not resolved or if it was, it's broken again. Everything others have previously reported I too have tried. We really need an answer and a permanent solution. This can and in some cases is hurting busineeses to rely on your products.

Participating Frequently
November 3, 2024

My apologies, but I've been having the same issue since friday, so 3 days now. Unable to upload anything in the Personal Calendar. 

Inspiring
November 3, 2024

I hadn't encountered this issue until today, but I can't upload any images when scheduling. I've been trying with still images only (PNGs, low-res) and none of them work. Have tried the tips listed (clearing cache and browser history and restarting computer) and it still does not work.

charlesp99786319
Participating Frequently
November 3, 2024

Same. Have tried everything mentioned in this thread and another. Totally unacceptable from a large company when we rely on you to conduct our business. My team has decided to advise our company to move to another solution and dump the unreliable Express scheduler. We're dead thanks to Adobe. 

Participant
November 3, 2024

Adobe Team, I have the same issue - Sorry, something went wrong during the file upload. Please try again in few minutes... can you provide some feedback to your users? Is this a server issue? 

RC Ducantlin
Known Participant
November 2, 2024

UPDATE: Loaded video to "Your Stuff" via a browser (Chrome).  I closed and reloaded the Windows Adobe Express app, and the scheduling seemed to function correctly. 

RC Ducantlin
Known Participant
November 2, 2024

SAME! 

 

Turned off VPN? - Check.

Confirmed file size met parameters? - Check.

Cleared cache? - Check.

Tried multiple browsers? - Check.

Tried incognito mode? - Check.

Tried Windows App? - Check.

Moved video from OneDrive to local HDD? - Check.

 

Every attempt to load a video to Adobe Express fails and says, "Sorry, something went wrong during the file upload. Please try again in few minutes." 

 

Roger 

 

NO error code. NO reason for the failure, just go away and come back later. 

 

Please advise ASAP! 

 

Roger 

Known Participant
November 2, 2024

This isn't fixed for me. I get the mysterious "Sorry, something went wrong during the file upload. Please try again in few minutes." prompt in Chrone on a 2023 MacBook Pro after restarting the browser.