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Richard27993089dubd
Participating Frequently
September 3, 2024

Unable to upload an image to Adobe Scheduler

  • September 3, 2024
  • 53 replies
  • 4951 views

I have been trying for several hours to upload an image for a post.  Thi sis something I do very regularly, using the same image file. When I click Upload, it returns..

"Sorry, something went wrong during the file upload. Please try again in few minutes."

 

Is there an ongoing problem?

 

Regards

Richard

 

    53 replies

    Show previous replies
    J
    James36502932wflx
    Participant
    October 9, 2024

    I have multiple browsers (MS and Chrome) on the computer. I deleted all the cookies from the browsers and it started working again. I don't know if an update or the removal of cookies and history fixed the problem. 

    E
    Evelina30400823fnjd
    Participant
    October 9, 2024

    I'm having the same issue. Nothing works, tried restarting everything, changing file types, sizes etc but nothing fixed it

    R
    Reuben5D99
    Participant
    October 9, 2024

    Problem persists. Have tried on Safari, Chrome. Have cleared cookies and cache, logged out of Adobe (browser) and logged back in again (three times). 

    G
    GSWiFiMan
    Known Participant
    October 4, 2024

    UPDATE:.... just tried another older file... and that uploaded successfully!... went back to latest file and that has now uploaded successfully!!
    So was a temporary problem of some description!?

    G
    GSWiFiMan
    Known Participant
    October 4, 2024

    Just did a reboot, and saw there was a Safari update... Version 17.6 (17618.3.11.11.7, 17618), which I hadn't noticed before. Note I am on a MacPro 2013 so I am held to Mac OS 12.6.8 Monterey - so I've just updated Safari...
    ... BUT after the restart and cache clear... same problem on Express uploads exists! 

    G
    GSWiFiMan
    Known Participant
    October 4, 2024

    Yep same problem here.. again!! - originally reported Sept 4 on this same thread... and it was resolved back then... but same problem again now! Tried everything recommended on here with no joy! So frustrating to not be able to rely on a tool we have embraced and are looking to rely upon it to be stable and consistent.

    J
    James36502932wflx
    Participant
    September 24, 2024

     

    I have been getting this error for a few days now. I have deleted my cookies, and it is still happening. 

    Any advice on the next steps? Thanks! 

     

      J
      James36502932wflx
      Participant
      September 24, 2024

      2nd error on the same page: "At least one attachment is still being uploaded. Please wait for the upload to complete or remove the attachment(s)." This happens on multiple posts  have tried to post. 

       

       

        Y
        Yellow_Jacket
        Participating Frequently
        September 10, 2024
        It works great! Thank you!

        (I’ve been missing because it works LoL)

        Sincerely,
        Jalisa Bass
        [kbcs_logo]<>
        KBCS Student Operations Assistant
        Jalisa.Bass@bellevuecollege.edu

        “It is not by making yourself heard, but by staying sane, that you carried on the human heritage.”
        ~ George Orwell “1984”
          C
          caitlin_4119
          Participating Frequently
          September 4, 2024

          We are having this issue as well, I tried disconnecting and reconnecting to the internet, restarting my computer, refreshing my connection to our social media accounts. No success

          A
          Adobe Employee
          Abhi.G @ ADBE
          Adobe Employee
          September 4, 2024

          @jamiescottbeal did you try restarting the app as well; you may need that to pick up the recent fix that was deployed. On desktop, reloading the browser tab does the trick.

           

          Abhi G

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