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Participating Frequently
September 3, 2024

Unable to upload an image to Adobe Scheduler

  • September 3, 2024
  • 53 replies
  • 4951 views

I have been trying for several hours to upload an image for a post.  Thi sis something I do very regularly, using the same image file. When I click Upload, it returns..

"Sorry, something went wrong during the file upload. Please try again in few minutes."

 

Is there an ongoing problem?

 

Regards

Richard

 

53 replies

Participating Frequently
September 3, 2024
I was about to say the same thing GSWiFiMan

Sincerely,
Jalisa Bass
[kbcs_logo]<>
KBCS Student Operations Assistant
Jalisa.Bass@bellevuecollege.edu

“It is not by making yourself heard, but by staying sane, that you carried on the human heritage.”
~ George Orwell “1984”
Known Participant
September 3, 2024

I have plenty of credits left, so I don't think that is the problem.

Known Participant
September 3, 2024

Since earlir today I have exactly the same problem as you... I cannot upload any video or static designed image asset to social media. But I have no warning indicators... just a subtle 'wipe' effect going across the window where the asset would normally upload. Previously successfully published assets will also no longer upload. Are you also seeing problems with the auto text suggestions in the side bar?... that's also another symptom I am seeing - instead of auto-loading suggested font options, it's just not loading them... just like the main asset upload, it just shows grey boxes trying to load where the font options would appear!?

Participating Frequently
September 3, 2024

Same here, I am unable to successfully add adobe express creations (instagram square, and flyer size designs) to my schedule. I tried sharing my png directly from the Adobe Express page where I created the post, using the share button and schedule post button. The Schedule Share Post window never loads the creation, and I can't preview anything I try to share.  

ssteachey
Participating Frequently
September 3, 2024

Hey everyone! I think I found out why (possibly). I have used all of my Express generative credits for the month. I found them in my account management. Very odd.... for Adobe Express it says that I get 25 a month and I've used them up, but when I search for help on the Adobe site for generative credits, it takes to me to Firefly where I have a ton of credits. Something is not connecting! Ugh!

Participant
September 3, 2024

Exactluy the same issue.  First time this has ever happened.  Been trying all day.  How do we get this resolved?

ssteachey
Participating Frequently
September 3, 2024

I'm also have the same problem. I used it flawlessly yesterday so I'm not sure what happened. Cleared cache and history. Also tried a differnt browser and a different computer! If any of us finds a solution, please include here for all of us! So frustrating!

Participant
September 3, 2024

Hi!
I came here to see if this issue woukd be with one of my accounts, but  it seems to be with all users...

 

Good luck for us!

 

Participant
September 3, 2024

Same! Tried to comment in the Facebook group to see if anyone else was having the same issue and my post was denied by the admins.

Here's a screenshot of the error messages.

Participant
September 3, 2024

Hello, we are having the same issue! Nothing uploads... no images or videos.