Skip to main content
N
Northwest29778056nk7l
Known Participant
March 10, 2025

Unable to upload images to Express Webpage

  • March 10, 2025
  • 4 replies
  • 576 views

the ability to upload images has dissapeared. I've tried both Chrome and Edge. 

    4 replies

    David__B
    Adobe Employee
    David__B
    Adobe Employee
    May 1, 2025

    Product team has fixed the issue

    N
    Northwest29778056nk7lAuthor
    Known Participant
    March 10, 2025

    yes it is now working again, thank you. 

    What caused the issue ?

    N
    Northwest29778056nk7lAuthor
    Known Participant
    March 10, 2025

    can this be escalated as without this i can't continue my work

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    March 10, 2025

    Hey @Northwest29778056nk7l, Can you try again and confirm if it works fine for you? Our team worked on a fix for this, and I'm able to upload images from the device.

     

     

     

    Try after clearing the cache/cookies of the browser and let us know how it goes.

     

    Thanks!

    Amitej

    N
    Northwest29778056nk7lAuthor
    Known Participant
    March 10, 2025

    you can only pick from the stock photos, you cannot upload your own. 

    This has been working fine for the last 4 hours and suddenly stopped. Appears to impact covers, photos, photo grids, split layouts. 

    I've also tried creating a brand new webpage and the problem still exists. 

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    March 10, 2025

    Hey @Northwest29778056nk7l, I tried to replicate it and has the same issue. I've informed the team about it and will update you once we get more info on this. 

     

    Thanks for reporting this. 

    Amitej

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices