Skip to main content
V
vladimir_7594
Participant
November 4, 2025

Unable to upload video in Adobe Express

  • November 4, 2025
  • 2 replies
  • 56 views

As soon as I upload any video, it keeps loading endlessly and shows this error. I just can’t get the video to upload — it never finishes loading. I’m unable to work because the video simply won’t upload to Adobe.

2 replies

V
vladimir_7594Author
Participant
November 4, 2025

 

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
November 4, 2025

Thanks for the screenshot @vladimir_7594,

 

Could you please let us know the make and model of your device? Have you tried using another video to check if this issue occurs with all videos? Are you using videos from your device or from Adobe stock? You may try restarting the device to reinstalling the app to check if that helps.

 

Regards,

Tarun

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
November 4, 2025

Hi @vladimir_7594,

 

Thanks for reaching out! We're sorry to hear about this. Could you please let us know what error message you are getting? Could you please share a screenshot of the error? Is it happening with all videos? What is the file format of the video you are uploading? 

 

 Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

If the above-mentioned steps don't work,  please make sure that the network endpoints listed on https://adobe.ly/4a7ZI2M are allowed.

 

Let us know how it goes.

 

Regards,

Tarun

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices