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September 23, 2023

Unable to use stock photos all of a sudden

  • September 23, 2023
  • 1 reply
  • 171 views

Hello everyone maybe you can help me out I have Adobe Express I've had it for a few months and all of a sudden I can't use any of the stock photos and I can't empty my collection of photos I've used. I keep getting an error message saying I didn't pay for the licenses. I was under the assumption that because I pay a monthly fee I'm allowed to use the premium Photos. I don't know how to troubleshoot this 

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1 reply

Amitej S
Community Manager
Community Manager
October 13, 2023

Hi @Kindartbug , 

Apologies for the late response; there was an outage in the stock services that resulted in such an issue, which was resolved. Let us know if you still face any issues.

 

Best,

Amitej