Participating Frequently

Unable to view libraries

Forum|Forum|4 months ago
January 8, 2026
2 replies
72 views

The last few days, my libraries have been too zoomed in and I have been unable to view most of my graphics. Typically I can see two rows of graphics in my libraries, but now I can only see one zoomed in and the very edge of the 2nd row. Resizing my browser does nothing to adjust the size of my graphics. I have tried logging out and restarting my browser. I am using Google Chrome version 143.0.7499.170 on a MacBook Pro running Sequoia. I have attached an image of what I am experiencing, and as you can see, the edge of the next graphic is just barely visible on the side. There is no scroll bar or ability to view all of the graphics that are in the library.

WingardiumAuthor

Participating Frequently

@chaimaa.7 I have tried clearing the cache and cookies and then restarting, and there is no change. I have even tried Safari, and it is the same.

Tarun Saini

Community Manager

Hi @Wingardium,

Thanks for trying the steps suggested by @chaimaa.7. Please ensure that the network endpoints listed on https://helpx.adobe.com/enterprise/kb/network-endpoints.html are permitted.

Let us know if that helps.

Regards,

Tarun

chaimaa.7

Community Manager

Hi @KFGmarketingTeam,

Welcome to the community! We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge) or incognito mode to see if it makes a difference?

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV

Regards,

Chaimaa

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