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October 21, 2023

Undo does not work

  • October 21, 2023
  • 1 reply
  • 198 views
By pressing undo, the video goes black, like there is nothing in the video, and you can't go redo, can't undo, you are stuck. then, you refresh the entire page (browser refresh) and then video goes white, like there is no video at all. Like with undo, but the first undo makes the video screen go black, the refresh makes it white, like there is no video. Total mess, you must start again, switch off everything and start anew and you do not know where the program will land, what did you do by pressing several times undo. It takes time, energy, etc. Frustrating. irritating.

1 reply

Amitej S
Community Manager
Community Manager
December 15, 2023

Hi,

Are you still having issues working with videos in Adobe Express? I would suggest you give it another go after deleting your browser's cache and cookies; you may also try using other recommended browsers to see if it makes a difference. 

Please refer to Adobe Express: System requirements and check if all requirements are met.

Let us know if you still experience such issues.

 

Best,

Amitej