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Participant
Sep 17, 2023 3:40 PM UTC
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Unexpected Problem

For 2 days, I have been unable to work through the entirety of a project in Adobe Express due to continuous unexpected problems. I have refreshed, updated, rebooted with no success. I have also tried to start the project from scratch, but that doesn't help either.
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15 replies

Participating Frequently
Oct 25, 2023 4:40 AM UTC
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Adobe Employee
Oct 25, 2023 3:17 AM UTC

@Ferhat.k 

 

Could you please include a screenshot of the error dialog with the UUID?

 

Thanks

Abhi G

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Participating Frequently
Oct 25, 2023 3:12 AM UTC

i am also having the same problem and all dublicate files and orginal file giving the same error. any solution you found here?

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Participant
Sep 17, 2023 6:11 PM UTC
Yes, while editing text, but also when I try to add page --> duplicate


*Annie Sage-Clontz*
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Adobe Employee
Sep 17, 2023 4:34 PM UTC

Hi @Annie Sage-Clontz 

 

Sorry to hear you are running into this issue. Based on our logs, the error above happened while editing text. Is that true of all crashes you've encountered, or does it happen in other workflows as well?

 

Thanks

Abhi G

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