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Kikibatchelor
Participant
April 20, 2024

Updated version of Adobe express mobile app - return to previous

  • April 20, 2024
  • 16 replies
  • 2274 views

Since I updated my Adobe express mobile app, I have lost all my original artwork. The reason for this is that the new version does not support the stickers functionality. My artwork is all about sticker collages. The migration of my files has just sent across still images! And there is no stickers option in the new version. For me this is catastrophic and I am desperate to return to the older version of the app which I can use for my type of work. Please help

    16 replies

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    M
    Michael37204832xc3e
    Participant
    May 6, 2024

    I would just like the older version entirely! I can't do collage anymore and the way of doing things is just horrible. Everytime they do a new version it sucks. Why delete basic things instead of adding new features? I get the ones that you need the PRO, but BASIC THINGS!? A simple collage!?

     

    It's horrible seeing my works and not being able to edit them like I used to. I wish to downgrade the app instead of having this awful version. 😭

      J
      JayMac_YVR
      Participant
      May 6, 2024

      Put the damn stickers back. 

        A
        andread53968877
        Participant
        April 29, 2024

        Can you please tell us where the animated stickers are? Everyone is asking and you just replied you can find them in the search bar, which is not true. 
        Yes you have elements, design asests, shapes etc... but the animated stickers are gone on the new version. 
        So please can you clarify where they are or if they have been removed, why that is, as a lot of us use them all the time. 
        They still appear on my old artwork but they don't move and I get a message 'stickers could not be added, add elements from elements panel.' Which is not helpful. 
        Can you please clarify this and bring them back? 
        Thanks Andrea 

          K
          KikibatchelorAuthor
          Participant
          April 26, 2024

          There are no stickers options on the updated AE app. They have taken away this functionality! Please can you include stickers asap as it is vital

          to my work. Otherwise I need to be able to return to the previous app. All my migrated fikes are of no use to me as still images!

            T
            toddl75602974
            Participating Frequently
            April 22, 2024

            Me too!!! Where are the stickers??? I used them all

            yhe time to enhance everything and now they're gone! AWFUL!!!

              T
              toddl75602974
              Participating Frequently
              April 22, 2024
              Where can I find the stickers? They don’t work on my old templates and can’t find them for new!
                Winnie_M
                Winnie_M
                Inspiring
                April 26, 2024

                Hi @toddl75602974,

                 

                Thank you for sharing this.

                 

                What type of stickers are you looking for? You must migrate to the new version to use the new stickers on the old templates. You should see a headband at the top of the app screen. Once you migrate, you can work on the projects you created previously. You can search for the stickers with the search bar on the main page. To help you navigate, we suggest checking our FAQ here.

                 

                If the issue persists, please share a screenshot when looking for stickers in the app.

                 

                Thanks,
                ^Winnie

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