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netigatemarketing
Participant
April 2, 2024

Upload bug for assets and graphics

  • April 2, 2024
  • 1 reply
  • 135 views
Hi, I cannot upload any Graphics to Libraries anymore. Nor can I upload Assets to my Brands. All other types of resources are still possible to add (like colors and typography). But not graphics. The area is simply not clickable anymore. And it's not possible to drag elements into it either. Please take swift action. As this is quite crucial for continued work in Adobe Express. Sincerely, Martyna Studniarska Director of Brand at Netigate

    1 reply

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    April 9, 2024

    Hi 

    @netigatemarketing

    ,

     

    We're sorry to hear about this. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Did you recently install any pop blocker? Try clearing the browser's cache and cookies to see if that helps. 

     

    Regards,

    Tarun

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