Skip to main content
Participant
November 4, 2023

Upload error

  • November 4, 2023
  • 1 reply
  • 69 views
I keep trying to download an image for several days now. At first the image was downloading green but would be normal in the app. Then the color returned but now when I try downloading the image, I get an error message telling me that I have an image in progress of uploading and to wait until it is done. It's been about 2 days and it's still doing it. Please help

1 reply

Lyn_D
Inspiring
January 18, 2024

Hi @Ashley33340849r25s,

 

Thank you for reaching out and for your patience.

I just came across your thread and wanted to know if you still need help with this, as our engineering team has fixed some bugs since this was reported.

 

I'm here to help and looking forward to hearing from you.

 

^Lyn