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Participant
August 21, 2023

Upload fonts - Premium subsciption

  • August 21, 2023
  • 4 replies
  • 254 views
I have a Premium subscription, but in order to upload my own fonts it says I have to upgrade my account.

4 replies

kristinal11465086
Participant
August 24, 2023
Hi,
I have an enterprise account.

Kind regards,
Kristina
Neelamk
Legend
August 23, 2023

Hi @kristinal11465086 ,

 

Please confirm if you have an individual premium subscription or an Enterprise account.

 

Thanks,

Neelam

kristinal11465086
Participant
August 21, 2023

Hi,

I tried logging in and out again, but Express still asks me to upgrade my account. I am using the latest version of Chrome on a PC.

Neelamk
Legend
August 21, 2023

Hi @default31330969cmw6fp ,

 

We are sorry for your difficulties. Please try signing out and signing in back to your Adobe account and see if this helps and shows you the premium subscription details. Please share the device details you are using to access the Adobe Express.

 

We are here to help you.

 

Thank you,

Neelam