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J
Jelmer27180431mxxy
Participant
August 30, 2023

Uploading fonts

  • August 30, 2023
  • 2 replies
  • 155 views
Hi, Since the transition to the new version of Adobe Express, I don't see the possibility to upload fonts. After clicking the menu button brands (branding), I can only choose from a list of existing fonts. Drag and drop doesn't work either. Is there any way to get our font back into the system? Thanks!
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2 replies

J
Jelmer27180431mxxyAuthor
Participant
August 30, 2023

Hi,

 

We've got an enterprise account. Our employee of IT has got the administrator-rights to upload fonts, but for him it's also not possible (see the print screen).  

Neelamk
Neelamk
Legend
August 30, 2023

Hi @Jelmer27180431mxxy ,

 

We are sorry for your difficulties and apologize for your experience. Please confirm if you have an individual premium subscription or an Enterprise account. Have you tried signing out and signing back into the application? Please check the credentials correctly. You could clear the cache cookies of the browser and try accessing again.

 

Please let us know how it goes. We are here to help you.

 

Thanks,

Neelam

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