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A
amit_2111
Participant
November 6, 2024

Urgent Assistance Needed: Adobe Express Scheduler Not Posting to Instagram

  • November 6, 2024
  • 3 replies
  • 127 views

Hi Adobe Team,

 

I’m reaching out to report an issue with Adobe Express Scheduler. Yesterday, I scheduled a week’s worth of content, selecting both Facebook and Instagram as platforms. While everything looked perfect in the scheduler, it only posted to my Facebook page, leaving Instagram unposted.

 

To ensure my content went live on Instagram, I had to duplicate the post and publish it manually. This workaround has been time-consuming, and it disrupts my workflow.

 

Could you please look into this issue? I’d appreciate any assistance in resolving it to ensure seamless cross-platform scheduling.

3 replies

A
amit_2111Author
Participant
November 10, 2024

Het tarun, could you please help reolve this?

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
November 12, 2024

Hi 

@amit_2111

,

 

We're sorry for the delay. I'd recommend reaching out to and working with our support directly as a next step. They can be reached here: https://adobe.ly/4fezg9r

 

Regards,

Tarun

A
amit_2111Author
Participant
November 7, 2024

Hey Tarun

Thanks for trying to help, i followed the steps, still no progress. Pleas ehelp me, i cant be ivesting in millions of apps to do one job. I love adobe becuase its all in one place. Please help. 

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
November 6, 2024

Hi 

@amit_2111

 

Thanks for reaching out. We're sorry to hear about this issue you're seeing. Could you please try the steps mentioned in this video and let us know if that helps- https://adobe.ly/4frLP12

 

Regards,

Tarun

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