URGENT!! Locked:Allow text Replace - tool not working on template

Hi there

Answers to your questions:


1. How are you creating the template?
By copying and changing the name of the artwork. Here is a link to all artwork templates saved that our marketing team use:
https://new.express.adobe.com/your-stuff/projects/urn:aaid:sc:AP:89d7d3f2-7964-43a5-b989-62482d0b6e15?promoid=FMHMZ4HK&mv=other&openFrom=copy-link
2. Is the Lock: Allow replace setting being unlocked automatically or is the issue that other users are able to unlock?
It unlocks automatically for me and those that have access to the artwork via share.

Thank you

Michelle Stanyon
Direct Marketing Specialist
{Mod Note: Personal information removed by Moderator}

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@michelle_0847 I just requested access to the file so we can debug further. A couple additional questions: 
1. How are you creating the template? 
2. Is the Lock: Allow replace setting being unlocked automatically or is the issue that other users are able to unlock? 

Hi 

,

Welcome to the community! I would like to inform you that I was able to reproduce the issue and escalate it to our product team. Once I hear anything from them, I will keep you posted.

Regards,

Tarun