Participant

URGENTE

Forum|Forum|2 years ago
August 17, 2023
5 replies
654 views

Good afternoon. Urgent! I made a web page without my logo and published it at the address that still exists https://express.adobe.com/page/tjj1LXeVOiITQ/ However, I need to make some changes and I can no longer find the file. You migrated all my files from the old Adobe to the new Adobe and I worked on the Originals folder. The fact is that I needed to make another file with the same content, only now it doesn't show the name of the newsletter in the Tab but My Page, and I still can't remove my logo. How do I recover the file from https://express.adobe.com/page/tjj1LXeVOiITQ/? You forced us to change platforms without the new one being ready and now I have a big problem.

Performance

D

default31737944u17hr1Author

Participant

A few days ago I contacted you asking for help to remove my logo from the header and footer of the webpage in the new version of adobe express. When I published the webpage I deactivated the button but my logo remains. I need to remove it urgently. I'VE ALREADY DELETED THE LOGO OFVBRANDING AND LIBRARY, BUT IT STILL APPEARS ON THE WEBPAGE. Please help me. This is the webpage address

Tarun Saini

Community Manager

Hi @default31737944u17hr1,

We're sorry to hear about your difficulties. Did you click on save before publishing the webpage? Is it possible if you can share the screen-recording of the issue? We're here to help, just need some info.

Regards,

Tarun

D

default31737944u17hr1Author

Participant

A few days ago I contacted you asking for help to remove my logo from the header and footer of the webpage in the new version of adobe express. When I published the webpage I deactivated the button but my logo remains. I need to remove it urgently. I'VE ALREADY DELETED THE LOGO OFVBRANDING AND LIBRARY, BUT IT STILL APPEARS ON THE WEBPAGE. Please help me. This is the webpage address: https://new.express.adobe.com/webpage/CXNwdGgt5TEe2

D

default31737944u17hr1Author

Participant

A few days ago I contacted you asking for help to remove my logo from the header and footer of the webpage in the new version of adobe express. When I published the webpage I deactivated the button but my logo remains. I need to remove it urgently. I'VE ALREADY DELETED THE LOGO OFVBRANDING AND LIBRARY, BUT IT STILL APPEARS ON THE WEBPAGE. Please help me. This is the webpage addresshttps://new.express.adobe.com/webpage/CXNwdGgt5TEe2

D

default31737944u17hr1Author

Participant

Alexandre, thank you for your attention. I need to remove my logo (which appears while the page is loading). This is the new file I needed to make, see: https://new.express.adobe.com/webpage/yNL7Kmi6TJcVx

However, you warn that New Adobe still doesn't allow customization as in the previous version. In other words, how can I get my logo out of this file specifically?