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Participant
September 8, 2023

Video

  • September 8, 2023
  • 1 reply
  • 134 views
The video is ALWAYS STUCK. I just took your premium and I am wondering WHY DID I DO THAT EVEN
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1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
September 14, 2023

Hi there,

 

We're sorry to hear about this. Is it happening with one video or with all? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference?

 

Such problems can also be fixed by clearing the browser's cache and cookies. Please check this link for more information on how to clear cache and cookies: https://support.google.com/accounts/answer/32050

 

Let us know if that helps.

 

Regards,

Tarun

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