Skip to main content
Ankur Jaspal
Participant
October 11, 2023

Video Background Remove is not working

  • October 11, 2023
  • 1 reply
  • 99 views
I have tried multiple of times but video background remove is not working on my account
This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 20, 2023

Hi there,

 

Could you please help us with your Adobe ID? What happens when you try to remove the video background? Are you getting any error messages? Which browser are you using?

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

 

Regards,

Tarun

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices