Video Background Remove is not working

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I have tried multiple of times but video background remove is not working on my account

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Tarun Saini

Community Manager

Hi there,

Could you please help us with your Adobe ID? What happens when you try to remove the video background? Are you getting any error messages? Which browser are you using?

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

Regards,

Tarun

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