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Participant
Oct 3, 2023 11:24 AM UTC
Open for Voting

Video Download on Adobe Express not working

I am unable to download my video that i have taken hours making 😞 I have tried to download it on a different browser, i have tried in an incognito window. I have tried downloading the app on my phone but my files are not coming up. Please help i need this video!
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1 reply

Lyn_D
Inspiring
Jan 17, 2024 10:59 AM UTC

Hi @Beth32681832nndw,

 

Thank you for your patience.

I just came across this post and wanted to see if the recent bug fixes made a difference.

Since you reported, our engineering team has been working hard to fix those pesky bugs.

 

Are things smoother now?

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

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