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Participant
August 22, 2024

Video Downloads Not Working

  • August 22, 2024
  • 1 reply
  • 190 views

Trying to download a video and it just gets stuck on 20% and eventually fails...

 

Tried different browsers, apps etc 

1 reply

David__B
Adobe Employee
Adobe Employee
August 28, 2024

Hi @default38139071wvz259

 

Sorry to hear about your difficulties. A few other things to try that might help

- Create a duplicate of the project and attempt to download that instance

- Try downloading in incognito/private browsing mode https://adobe.ly/4g6WMWD

 

If these both don't help please post back.

 

Thanks,
Dave


DB