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November 26, 2025

Video joining bug

  • November 26, 2025
  • 2 replies
  • 115 views

Adobe Express only shows photoes when I choose the join video files option. No video files shown. 

2 replies

November 27, 2025

 

Amitej S
Community Manager
Community Manager
November 27, 2025

Hi @Eifion Svartberget, thanks for sharing this! It seems to be a file access-related issue. Please try going to iPhone's Settings > Apps > Adobe Express and see if 'Allow access for Photos' is set to 'Full Access'. 

 

You may also want to check if the app is updated to its latest available version. If this doesn't work, I suggest reinstalling the app once and sharing your observations.

 

Best!

 

Tarun Saini
Community Manager
Community Manager
November 27, 2025

Hi @Eifion Svartberget,

 

Welcome to the community! We're sorry to hear about this. Could you please share a screen recording of the issue? Which platform are you using? Is it a desktop or a mobile?

 

We're here to help, just need some info.

 

Regards,

Tarun